Terms of Service

Last Updated: 01.10.2025

Agreement to Terms

By accessing or using SUNIS.STORE at SUNIS.STORE (the “Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you (“you,” “your,” or “Customer”) and SUNIS.STORE .

Eligibility

You must be at least 18 years old to use our Website and make purchases. By using our Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. The “Last Updated” date at the top will reflect when changes were made. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

Product Information and Orders

Print-on-Demand Products

All products sold on our Website are made-to-order using print-on-demand technology. This means:

  • Products are manufactured specifically for you after you place your order
  • We do not hold inventory
  • Production begins immediately upon order confirmation
  • Orders cannot be modified or cancelled once production has started (typically within 24 hours)

Product Descriptions and Images

We strive to display product colors, designs, and details as accurately as possible. However:

  • Colors may vary slightly from what appears on your screen due to monitor settings
  • Actual products may have minor variations from product images
  • Sizes may vary slightly between manufacturers
  • We are not responsible for minor variations in color or size

Pricing

  • All prices are listed in USD
  • Prices are subject to change without notice
  • The price charged will be the price displayed at the time of order confirmation
  • We reserve the right to correct pricing errors

Sales Tax

As an online retailer, we are required to collect sales tax in certain states where we have a significant economic presence (known as “nexus”).

The applicability of sales tax is determined by the shipping address of your order.

Sales tax, if applicable, will be calculated and displayed during the checkout process before you complete your payment.

The tax rate applied is based on the rates established by the state and local governments of the delivery destination.

By placing an order, you agree to pay the displayed price along with all applicable shipping fees and sales taxes.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Violation of these Terms
  • Issues with payment authorization

If your order is cancelled, we will notify you and issue a full refund.

Payment

Accepted Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other payment methods as displayed at checkout

Payment Processing

  • Payment is processed at the time of order confirmation
  • All transactions are processed securely through third-party payment processors
  • You authorize us to charge the payment method provided for the total order amount, including product costs, shipping, and applicable taxes

Payment Authorization

By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method provided
  • The payment information is accurate and current
  • Charges will be honored by your financial institution

Production and Fulfillment

Production Times

  • Standard production time: 2-7 business days (varies by product)
  • Production begins immediately after order confirmation
  • Production times are estimates and not guarantees
  • Some products may require longer production times

Order Modifications and Cancellations

Important: Due to the highly automated nature of our print-on-demand process, your order is sent to production almost immediately after confirmation. For this reason, it cannot be modified or cancelled once confirmed.

If you need to make a change, contact us immediately at email. We cannot guarantee that any changes will be possible, but we will do our best to assist if the production process has not yet started.

Email: support [at] sunis [dot] store

Shipping and Delivery

Shipping Methods and Times

  • Shipping times vary based on destination and shipping method selected
  • Estimated delivery: 3-10 business days within the US (after production is complete)
  • Total time from order to delivery: typically 7-14 business days
  • Tracking information will be provided once your order ships

Shipping Costs

  • Shipping costs are calculated at checkout based on destination and method
  • Free shipping promotions may be offered periodically

Delivery

  • You are responsible for providing an accurate shipping address
  • We are not responsible for orders shipped to incorrect addresses provided by you
  • If an order is returned due to an incorrect address, you will be responsible for reshipping costs
  • The risk of loss for items purchased passes to you upon our delivery of the items to the shipping carrier. However, this does not mean you are left without support. If your shipment is lost or delayed, please refer to our policy under “Lost or Delayed Shipments” by contacting us at [YOUR EMAIL], and we will work with the carrier to resolve the issue.

Lost or Delayed Shipments

If your order has not arrived within 30 days (domestic US) or 45 days (international):

  • Contact us at email
  • We will investigate with the shipping carrier
  • If deemed lost, we will provide a replacement or refund at our discretion

Email: support [at] sunis [dot] store

Invoices and Receipts

Order Confirmations

You will receive an electronic order confirmation via email immediately after your purchase is completed.

Electronic Invoices

  • All invoices are issued electronically and sent to your email address
  • By placing an order, you consent to receiving invoices in electronic format only
  • Paper invoices are not provided unless specifically requested

Invoice Details

Invoices include all transaction information required for your records, including:

  • Itemized product costs
  • Shipping charges
  • Applicable taxes (if any)
  • Total amount charged

Returns and Refunds

Please refer to our Return & Refund Policy for complete details.

Summary:

  • Custom-made products cannot be returned due to change of mind
  • We accept returns for defective, damaged, or incorrect items
  • Issues must be reported within 30 days of delivery
  • Refunds or replacements provided at our discretion after investigation

Intellectual Property

Your Content

When you upload designs, images, or other content for printing:

  • You retain all ownership rights to your content
  • You grant us a limited license to use your content solely to produce and fulfill your order
  • You represent and warrant that you own or have permission to use all content you provide
  • You are responsible for ensuring your content does not infringe on third-party intellectual property rights

Our Intellectual Property

All content on our Website, including but not limited to:

  • Text, graphics, logos, images
  • Product designs and mockups
  • Website design and functionality
  • Trademarks and service marks

is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our Website without our express written permission.

Prohibited Content

You may not order products featuring content that:

  • Infringes on third-party intellectual property (copyrights, trademarks, patents)
  • Is illegal, obscene, or violates any applicable laws
  • Promotes hate speech, violence, or discrimination
  • Exploits or harms minors
  • Contains personal information of third parties without consent
  • Promotes self-harm or dangerous activities
  • Supports terrorist organizations

We reserve the right to refuse, cancel, or remove any order containing prohibited content.

User Conduct

You agree not to:

  • Use our Website for any illegal purpose
  • Interfere with or disrupt the Website or servers
  • Attempt to gain unauthorized access to any part of the Website
  • Use automated systems (bots, scrapers) to access the Website
  • Impersonate any person or entity
  • Harass, abuse, or harm others
  • Transmit viruses, malware, or other harmful code
  • Collect user information without consent

Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for:

  • The content or practices of third-party sites
  • Any transactions you enter into with third parties
  • The privacy policies of third parties

Your use of third-party services is at your own risk and subject to their terms and conditions.

Disclaimers and Limitation of Liability

AS-IS Basis

OUR WEBSITE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

No Guarantees

We do not guarantee that:

  • The Website will be error-free or uninterrupted
  • Defects will be corrected
  • The Website is free from viruses or harmful components
  • Products will exactly match images or descriptions
  • Delivery will occur by a specific date

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, [YOUR STORE NAME] SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOST PROFITS, LOST REVENUE, OR LOST DATA
  • DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE OUR PRODUCTS OR WEBSITE
  • DAMAGES EXCEEDING THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless SUNIS.STORE , its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Content you provide for products
  • Your violation of any applicable laws

Privacy

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

Dispute Resolution and Governing Law

Governing Law

These Terms and any disputes arising from them are governed by the laws of the Republic of Poland, without regard to its conflict of law principles. This choice of law does not deprive you of the mandatory consumer protection rights you may have under the laws of your country of residence.

For customers in the United States: Nothing in these Terms affects your mandatory consumer protection rights under applicable federal and state laws. Where US consumer protection laws provide greater rights or protections than those set forth in these Terms, such US laws shall apply.

Dual Compliance: We strive to ensure that all provisions in these Terms comply with both Polish law and US consumer protection laws. In the event of any conflict between Polish law and mandatory US consumer protection laws, the law providing greater protection to the consumer shall prevail.

Dispute Resolution

Informal Resolution: Before initiating any formal legal proceedings, you agree to contact us at [YOUR EMAIL] to attempt to resolve the dispute informally within 30 days.

Formal Disputes:

For customers in the United States:

  • Disputes may be brought in small claims court in your state of residence if the claim qualifies
  • Alternatively, disputes may be resolved through mediation or arbitration if mutually agreed upon
  • You retain all rights under applicable US consumer protection laws

Online Dispute Resolution (ODR) for European Customers:

In accordance with EU regulations, we are required to provide a link to the European Commission’s Online Dispute Resolution (ODR) platform. This platform is designed to help consumers and traders resolve their contractual disputes out-of-court. You can access it here: http://ec.europa.eu/odr.

Please note that we are not obligated to and do not commit to using an alternative dispute resolution entity to resolve disputes with consumers. Our primary method for resolving issues is through direct communication via our contact email.

For all other disputes:

  • Subject to the jurisdiction of Polish courts

Class Action Waiver: YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT INDIVIDUALLY AND NOT AS PART OF ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. This waiver applies to the extent permitted by applicable law.

Exceptions: Either party may seek injunctive or equitable relief in court to protect intellectual property rights or prevent ongoing harm.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and us regarding use of the Website.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment

You may not assign or transfer these Terms. We may assign these Terms to any affiliate or successor.

Contact Us

For questions about these Terms, please contact us:

Business Name:  SUNIS.STORE 

Owner: Oleksii Barna

Tax ID (NIP): 8681998066

Registered in: Lesser Poland, Poland, European Union

Email: support [at] sunis [dot] store

Response Time: Within 48 business hours

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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